Xpress Gateway Solutions selects MERA VoIP Transit Softswitch for its customer-friendly service package
September 12, 2003
MERA Systems, Inc., the leading provider of cutting-edge IP telephony solutions, has announced that Xpress Gateway Solutions, a Canada-based experienced and successful VoIP wholesaler, has completed deployment of MERA VoIP Transit Softswitch (MVTS) for failure-free operation and continued revenue growth.
Before migrating to MVTS, Xpress Gateway Solutions were using a softswitch from a third-party provider, which proved inefficient due to extra cost, low level of control and half-past day reaction to problem issues. In search for flexible routing, enhanced security and cost-savings, they selected the MERA solution, which surpassed all their expectations.
"MVTS's new statistics and monitoring capabilities have enhanced the level of service we are able to give to our customers. It allows us to be pro-active in detecting route difficulties and to move more quickly towards resolution," says Rick Di Lorenzo, VP, Technical Services, Xpress Gateway Solutions.
"MERA Systems, Inc. is excited to partner with Xpress Gateway Solutions," says Natalya Korobkova, Marketing Director, MERA Systems, Inc. "Our softswitch is the optimal solution for carrier's carriers since it has all the required functionality for reliable and revenue-generating peering with partners' networks. It features dynamic call routing and real-time accounting capabilities. Support of the RADIUS protocol allows seamless interworking with an external routing server, which enables traffic canalization based on call completion rate, route profit and route availability. MVTS provides a graceful solution to the problem of multivendor interoperability offering over 100 modifiable parameters for flexible configuration. Equally important, runtime journals and gateway statistics provide highly detailed debugging data and guarantee easy and efficient trouble-shooting for dependable operation of the system."
MERA Systems, Inc. provides its customers with an all-inclusive service package, a veritable one-stop shop, which is critical for easy and efficient peering with partner networks.
"MERA price structure is a compelling competitive advantage. Unlike other vendors, MERA doesn't take extra charges for different capabilities. Such essential features as advanced routing, redundancy are included in the base price and updates are delivered free of charge," says Rick Di Lorenzo. "Moreover, MVTS has continued to surpass our expectations in the level of customer service and support they provide. We were at first hesitant on using technical support from overseas but they have shown that they are fully capable and ready at all times to assist us when needed. They have provided excellent support both directly on the phone and through same day email responses. Their ability to remotely connect to, troubleshoot, and configure our softswitch online has helped us greatly in many situations."
MERA Systems
MERA Systems, headquartered in Richmond Hill, Ontario, Canada, is a leading developer of IP telephony software applications that enable service providers to engage in secure peering with partner carriers, to centralize accounting and offer value-added services to enterprise customers. The company is committed to delivering the solutions that address the most urgent and pressing needs of IPT service providers and ensure excellent customer service. For more information please visit www.mera-systems.com.
Xpress Gateway Solutions
Xpress Gateway Solutions is a carrier's carrier, which provides VoIP services to South Asia from North America, including India and Pakistan, at world-class pricing. Xpess Gateway Solutions' core business is traffic exchange with partner carriers in over 20 countries of the world. www.xpressgatewaysolutions.com.
Next news
Previous news
